The Howto section is a self-help tool, featuring tutorials that offer step-by-step directions, which will guide you through some of our commonly requested help topics. The tutorials have been created with our clients’ needs in mind. Our hope is that users with all degrees of technical knowledge will be able to understand and utilize these tutorials.
Connecting to the new Quickbooks server
Update: This article has been move to the Answers @ ACES knowledgebase Admin IT has recently upgraded to a new […]
Monsanto Room Instruction Manual
Update: This article has been moved to the Answers @ ACES knowledgebase ACES LIAC Monsanto Room Guide – A guide for […]
Wiping a Dell Computer for Surplus
Update: This article has been moved to the Answers @ ACES knowledgebase Per university policy, all computers must have their […]
Remote Desktop Connection with PocketCloud (iOS, Android, Windows Phone)
This step-by-step guide will show you how to connect to your Windows or Apple computer with the mobile app PocketCloud […]
[OLD] Creating a Picasa Web Gallery
NOTE: Google has discontinued support for Picasa. If you have Picasa installed, it will still work as an editor and […]
Setting up a Polycom CX3000 Conference Phone with Skype for Business
To download this guide for reference, click here. To use the Polycom CX3000 without a computer, follow these steps: 1. […]
Scan-to-Email with Ricoh Copiers
These instructions apply to the current model line of Ricoh copiers. Before scan-to-email will work properly, you may need to […]
Connecting File Browser iPad App to Share Drives
With the File Browser iOS app for your iPad, you can connect to the VPN and browse your network drives […]
ATS Box.com Quick Start Guide
Click here to view the Quick Start Guide for using Box.com If you have any questions about how to use […]
Resizing Photos with Picasa and IrfanView
NOTE: This tutorial assumes you are familiar with the basic functions of Picasa. Follow this link for an introduction to […]
Managing groups in my.ACES portal
Add ACES Utilities content item (one time step) The “ACES Utilities” portal content item (portlet) is necessary to manage groups. […]
Stock Photography from FreeImages.com
News & Public Affairs journalists often need photos to accompany their articles. This is a guide to using FreeImages.com (used […]
Import and Send Email to a Contact List in Outlook 2010
Import a Contact List in Outlook 2010 NOTE: Before you begin, make sure your list of email addresses is saved […]
Lynda.com Software Tutorials
The University has reached an agreement with Lynda.com to allow free access to all staff, faculty, and students at the […]
Create and Add Content to Digital Signage
Update: This article has been moved to the Answers @ ACES knowledgebase Create your content file (PDF, PowerPoint presentation, image) […]
Remote Desktop apps for mobile devices
There are many options for connecting remotely to your office computer from a mobile device like an iPad or Android […]
Remote Desktop Connection basics (Windows and Mac)
If you need full access to your office computer from off-campus, you can use Remote Desktop Connection (RDC). You will […]
Use Campus Exchange email on iOS device (iPhone, iPad, iPod Touch)
Tech Services has provided the settings needed to configure any iOS device to use Exchange email, calendars and contacts. Visit […]
Connecting to the Digital Signage Shared Drive
Update: This article has been moved to the Answers @ ACES knowledgebase Digital signage files are stored on a shared […]
Outlook 2010 Features and Guides
CITES has provided useful, detailed guides for using many features in Outlook 2010, including Scheduling Assistant and Shared Calendars. You […]
Adding a Trusted Location to Office 2010 programs
This guide can be downloaded in .PDF form by clicking here. Microsoft Office 2010 includes a new feature called “Protected […]
Re-activating Windows 7 at Home
From time to time, users who have work laptops and desktops may find that Windows reports them to be “Not […]
Getting Started with Lync
You can download and install the Lync client for Mac, Windows 7, and Windows XP by following this guide. Once […]
Connecting to Digital Signage Management Tools
Update: This article has been moved to the Answers @ ACES knowledgebase Connecting to Signs Signs are managed using the […]
Viewing Members of a Group in the Outlook Global Address List (GAL)
Every version of Outlook requires a slightly different set of steps to view membership of Groups. Follow the guides below […]
Configure Campus VPN (Cisco AnyConnect)
Follow this link for the Tech Services guide to setting up the campus VPN on any computer or mobile device
Redeeming Vouchers for iPad/iPhone Apps
Apple has implemented a voucher program for education customers. This allows ACES staff and faculty to use departmental funds to […]
Configuring Computers to use IllinoisNet Wireless
To connect to IllinoisNet wireless for any computer or device, follow the CITES documentation found here: https://answers.uillinois.edu/illinois/page.php?id=58304
Configure Outlook 2010 for CITES Exchange
To set up a new Outlook 2010 Profile with a CITES Exchange Email account, follow these steps: 1. Go to […]
ITCS training capture: AVSL Online System
Friday September 10, 2010 capture of MeetingPlace training for academic vacation sick leave online system.
Requesting and Viewing Leave using the AVSL Online Reporting System
Step by step instructions for requesting and viewing benefit time using the AVSL online reporting system that is available through the My.ACES portal.
Getting started using the AVSL Online Reporting System
Learn how to acess the My.ACES portal, add the AVSL portlet for tracking leave online.
How to move the Windows taskbar to different monitor in a dual monitor setup
When using more than one monitor with Windows you may wish to have the Windows task bar and start menu […]
[OLD] How to Add & Delete Exchange Delegates
Exchange delegates can send items on your behalf, including creating and responding to meeting requests. To control delegates on your Exchange mailbox…
Q. How do I retrieve a Dell E-Quote using iBuy?
Since retrieving a Dell E-Quote from the iBuy system is an infrequent task for most of us, this document will remind you exactly what to click to successfully retrieve an E-Quote
[OLD] Configure mail client to use ACES Exchange smtp server
This post lists the general settings for configuring an SMTP client to use the ACES Exchange smtp server
[OLD] Configure IMAP client for use with the ACES Exchange server
This post lists the general settings for configuring IMAP clients to connect to the ACES Exchange server
[OLD] How to open a .PST file
Microsoft Outlook mailbox data can be stored in an archive file for storage and offline access. To open this type of file…
[OLD] Setup an autoreply using Outlook Web Access
You can use Outlook Web Access to set an autoreply or out of office message.
[OLD] Configuring UIUC Campus Directory (campus ldap)
Steps to configure UIUC Campus Directory in Outlook 2007. This Directory services provide information (names, addresses, phone numbers, and email addresses) of faculty, staff, and students who have not suppressed their directory information.
[OLD] Order Dell common spec through iBuy
This step-by-step guide will walk you through ordering a Dell Common Spec Computer in iBuy.
Accessing your network drives when off Campus
It is possible to connect to the Illinois Campus network and access your network share locations using these few easy steps…
Setup an autoreply in Microsoft Outlook
Setup an autoreply in Microsoft Outlook using the Outlook Out of Office Assistant. To setup this feature click…
Configure Outlook Anywhere for Outlook 2007
Outlook Anywhere is commonly configured to allow users to access their ACES Exchange email while off-campus. These are the steps for configuring Outlook Anywhere for Outlook 2007.
[OLD] Configure ACES Exchange in Mail (Mac OSX 10.6x)
This provides step-by-step directions for configuring your ACES Exchange mail account on your Mac using the native Mail client.
[OLD] Configure ACES Exchange in Entourage 2008
This provides step-by-step directions for configuring your ACES Exchange mail account on your Mac using Entourage 2008.
[OLD] Configure ACES Exchange on iPhone/iPod Touch
This provides step-by-step directions for configuring your ACES Exchange mail account on your iPhone/iPod Touch.
[OLD] Configure ACES Exchange on Motorola Droid
This provides step-by-step directions for configuring your ACES Exchange mail account on your Motorola Droid.
